Sooothing Hands Policy
Massage Therapy are here to provide a service to you which include massages, facials, and waxing . Any lewd behavior such as proposals
of a sexual nature is UNACCEPTABLE.
We will report these
violations to the proper authorities immediately and ask that you be removed
from the spa party/facility. All clients will be treated with respect and we
expect the same from you.
Sooothing Hands has
the right to refuse or terminate services for any of the following reasons:
Broken Skin or Lesion or Any medical conditions not disclose at the time of
booking a reservation.
In order to make your spa experience a real treat, please adhere to the
- Appointments are required and must be reserved with a
credit card, unless a cash payment is made in advance. And regardless if a
Groupon/LivingSocial voucher has been purchased. We gladly accept cash and all major
credit cards. Gift Certificates are available for all services and retail
items. Please note that no cash refunds will be made on Gift Certificates.
- Arriving 15 minutes prior to your appointment will
allow you to become better acquainted with your surroundings and be ready
& relaxed for your treatments. All appointments will end on time
regardless of how delayed the start, so that the next guest is not
- We understand that the need to reschedule may arise.
However, kindly honor our 24 hour cancellation policy. Failure to contact
us or failure to show for your scheduled appointment will result in a 100%
charge for services reserved.
- Children are not allowed, unless they are being serviced.
We thank you for your patronage! However, Groupon Vouchers
are limited to one (1) per person and one (1) additional purchase as a gift,
for each offer. The current deals that we offer cannot be repurchased. So, if you have repurchased any of the deals
we offer, you have two options: 1, Pay the difference between the Groupon price
and the regular price for that specific service or 2, Contact Groupon Customer
Service for a refund. Vouchers expire 90 days from the date of purchase, and will not be extended. No exception!!!!
Gratuity is not included
in your treatment; however, it is highly appreciated. 15-22% is the customary